Our pledge

On time, on budget and right the first time.

Accounting is like any other customer service business – and I want to keep you happy.

Every client is important to me and every client I take on gets my personal attention and focus on delivering value. This means you can count on a high level of service and a commitment to your satisfaction.


As part of that commitment, each and every client receives these promises:


Your work will be completed on time.

At the start of a project, we will establish a timeline – and the deadline for getting it done. At the first meeting, we make the follow-up appointment right then so you will know exactly when the work will be done.


Your work will be delivered on budget.

I understand that you can’t run a business without cost certainty, and I guarantee you will have that with your accounting fees. If a mistake is made in quoting, that’s my problem, not yours.


Your work will be accurate.

I stand by all work done by Langille & Company and do our best to get it done right the first time. If, through an error on our part, your taxes are not right or they are filed late, Langille & Company will pay the CRA penalties and interest associated with that.


Your questions will be answered – promptly.

All emails and calls are answered the same day you send them, if possible. If you have questions you want answers when you need them, not when I get around to it. Whether it’s a question about income tax, sales tax, financing a new project or how to make use of that new feature in your accounting system – send me an email or give me a call. I promise to get back to you that day. In the event that I am away from the office and unable to answer you that day my phone message or email will tell you so that you’re not left wondering.

Your business is important to me, let me prove it to you.

To find out more or to get a quote specific to your needs, please get in touch